Reviews
What people are saying:
At Bellmead Kids Dentistry, we enjoy reading about your experience with our pediatric dentist because we want to make sure that your family always has a positive experience. If you are new to our practice, we welcome you to check out our patient reviews about Dr. Susan Francis and her professional staff. If you would like to leave your own review, we would love to hear from you! We are always working hard to make sure that you enjoy visiting our pediatric dental practice in Waco, Texas.
Families love visiting Bellmead Kids Dentistry because we conveniently offer both pediatric dentistry and preventive dental care at our office. Take a look at the reviews below to see how our team provided comfortable, preventive dental services for infants, children, and teenagers in order to improve the health of their smiles. Call our pediatric dentist in Waco, Texas, today if you also want to leave a review for our office.
- Dr.Francis and her team are very caring and patient ! We never waited longer than a few mins. Always made sure to answer any questions... read moreDr.Francis and her team are very caring and patient ! We never waited longer than a few mins. Always made sure to answer any questions or concerns we may have. read lessDestiny Rangel8/27/2024Bellmead Kids Dentistry is always the best! My 9 year old actually has fun at the dentist and everyone is so friendly! Such a great atmosphere!Meghan Hertel8/20/2024We had a great experience at Bellmead Kids. My kids enjoyed the staff and LOVED the dentist. She was extremely thorough and explained everything so... read moreWe had a great experience at Bellmead Kids. My kids enjoyed the staff and LOVED the dentist. She was extremely thorough and explained everything so they could understand. read lessAlicia Lansdown6/27/2024My 2 yr old with special needs is treated with such respect and love. His visits are always nice and his comfort is always priority.... read moreMy 2 yr old with special needs is treated with such respect and love. His visits are always nice and his comfort is always priority. We love Bellmead Dental!! read lessMelanie Scott6/18/2024I’ve been taking both my kids to this dentist office and I’ve never had any problems. Yes the wait time is a little long but... read moreI’ve been taking both my kids to this dentist office and I’ve never had any problems. Yes the wait time is a little long but they always apologize for it. The staff is very friendly and helps out with whatever you need! My kids will continue to go there until they are grown. read lessCharlie Douglas6/12/2024Always have a great visit this is my second year taking my kiddo here. He’s always comfortable & pretty okay with going. The staff is... read moreAlways have a great visit this is my second year taking my kiddo here. He’s always comfortable & pretty okay with going. The staff is friendly & he has comfortable conversations with the Dentist & assistant. Thanks to them for everything they do! Also they have a great welcoming atmosphere & always let me leave with answers to any of the questions I might of had! read lessAna Vera5/03/2024Busy office! However the professionalism is a PLUS for me..Common courtesy is always a MUST! I stand on business when it comes to my grandchild... read moreBusy office! However the professionalism is a PLUS for me..Common courtesy is always a MUST! I stand on business when it comes to my grandchild and all my needs& questions were met and the standards I held them up to were exceeded! read lessNieko Adkinson4/05/2024My son was DEATHLY afraid of the dentist. The ladies there were very gentle very patient with him. My son relaxed and even... read moreMy son was DEATHLY afraid of the dentist. The ladies there were very gentle very patient with him. My son relaxed and even allowed them to take X-rays.
Later when the visit was over, my son said to me "that dentist lady rocks"! read lesskevin bloom4/05/2024 - My kids first time and they were so good to my little ones they made them feel so comfortable and they were so amazing to... read moreMy kids first time and they were so good to my little ones they made them feel so comfortable and they were so amazing to them. Love this place read lessKelli Vaughn.2/15/2024Worth the drive. My little one entered the welcoming environment with a smile and left with an even bigger one. It’s been so long since... read moreWorth the drive. My little one entered the welcoming environment with a smile and left with an even bigger one. It’s been so long since I’ve been in an office where the entire team radiated the same loving energy. They truly adore children. read lessTribe Called Jeffs2/14/2024We love Bellmead Kids Dentistry! The front desk, nurses, dentists, everyone is wonderful! Always so friendly and make sure my daughter is comfortable.
Rating: ⭐️⭐️⭐️⭐️⭐️Meghan2/07/2024Great staff, Ms. Britney was very informative to my both of my teenagers on the procedures being done to them. She really went the extra... read moreGreat staff, Ms. Britney was very informative to my both of my teenagers on the procedures being done to them. She really went the extra mile with my daughter when her anxiety kicked in. We have been to other places and they refer us to a specialist when this happens but she was every patient and friendly with her throughout the entire procedure. read lessJulia Trevino1/26/2024I really appreciate this dentistry the staff is very nice, is easy to schedule appointments and they see my son with no waiting time.... read moreI really appreciate this dentistry the staff is very nice, is easy to schedule appointments and they see my son with no waiting time. Even thought I moved to Lorena I still drive over here, is worth it. read lessAngélica Quintero1/25/2024Such sweet people and my 2 year old was so comfortable at her first appointment ♥️Brandee Masters1/10/2024Dr. Francis and all of the staff were extremely nice and professional! The wait time was short and my son and daughter’s cleaning and X-rays... read moreDr. Francis and all of the staff were extremely nice and professional! The wait time was short and my son and daughter’s cleaning and X-rays went very smoothly. My daughter is deathly afraid of the dentist and now she loves the dentist! I am so thankful for this establishment! They really know how to make kids feel at ease and the atmosphere is perfect for children. I would recommend 100% to family and friends! read lessWhitney Lamb11/07/2023I would've put 5 stars but the front desk lady was rude. I said good morning we have an appointment this morning and it was... read moreI would've put 5 stars but the front desk lady was rude. I said good morning we have an appointment this morning and it was like talking to the wall. I just proceeded to put our name on the board. I loved the dentist assistant and the Doctor they were great and gave me good tips to take care of my child's teeth. read lessMaribel Frias9/12/2023 - Dr Jackie was amazing so patient and kind. Was my 8 yo first time at this office and she was a bit nervous. But Dr... read moreDr Jackie was amazing so patient and kind. Was my 8 yo first time at this office and she was a bit nervous. But Dr Jackie was awesome. This will be the only place we go!!! read lessTracy Deleon8/24/2023The service was great! The time spent there was reasonable even with 2 kids. I love that their time is always reasonable!Mirna G7/18/2023My granddaughter loved the dentist,said she was really nice and bragged about her crown n showed it to everyone, so thank you all for making... read moreMy granddaughter loved the dentist,said she was really nice and bragged about her crown n showed it to everyone, so thank you all for making her experience great,blessings to you read lessLena Stange7/07/2023My children have been coming here for years!!! They get you back pretty fast most of the time and everyone there is so sweet! I... read moreMy children have been coming here for years!!! They get you back pretty fast most of the time and everyone there is so sweet! I had a schedule conflict but they worked with me and I appreciate that so much y’all are the best! read lessTiffany Mack7/04/2023They we’re great with my 8 y/o and super friendly to me with all my doubts and questions. They took the time to explain each... read moreThey we’re great with my 8 y/o and super friendly to me with all my doubts and questions. They took the time to explain each procedure step by step to reassure me. 10/10 loved our first visit and will be going back. read lessKrystal Warren6/29/2023Absolutely love this dentist office! The dentist and staff are incredibly nice and definitely took care of my baby boy. If I could leave more... read moreAbsolutely love this dentist office! The dentist and staff are incredibly nice and definitely took care of my baby boy. If I could leave more than a five star I would 🙂 I cant recommend this office enough they're truly amazing!! read lessErin Callaway6/20/2023Absolutely appreciate all staff for amazing workGloria70 Koontz6/16/2023Absolutely love this place! After calling our regular dentist and not being able to get in for a few weeks even after being an established... read moreAbsolutely love this place! After calling our regular dentist and not being able to get in for a few weeks even after being an established patient for YEARS. I called Bellmead Kids Dentistry, they got us in the very next day. Took care of both my kiddos and replaced my oldest sealants all in the same day! Very pleased!! Will definitely continue to be a patient here! read lessHeather Sweeney6/02/2023
- We love Ms. Brittany and are so grateful for the patience she has with my terrified kiddo. Thank you for making the experience as happy... read moreWe love Ms. Brittany and are so grateful for the patience she has with my terrified kiddo. Thank you for making the experience as happy and easy as you can! read lessStephanie Courtney2/16/2023Always a top tier experience with Dr. Frances! My baby was nervous about extractions but they made him feel so much comfort throughout the whole... read moreAlways a top tier experience with Dr. Frances! My baby was nervous about extractions but they made him feel so much comfort throughout the whole process. I usually don’t write reviews but they deserve it, highly recommend. read lessShellenie Friday2/08/2023I absolutely love the people that run and work at the dentist office. They are kind and very sweet people. They explain everything to you... read moreI absolutely love the people that run and work at the dentist office. They are kind and very sweet people. They explain everything to you and answer all your questions. We always leave happy 😁 read lessWhitney Jester1/07/2023Kids Dentistry is the best. My grand son had his first experience with the dentist today and they where so gentle with him. The staff... read moreKids Dentistry is the best. My grand son had his first experience with the dentist today and they where so gentle with him. The staff is friendly and welcoming. Thank you all for a great appointment. read lessLakisha Solomon11/10/2022Just switched to Dr Francis and she's amazing kind and gentle with my baby girl. Front staff is completely understanding and attentive not only to... read moreJust switched to Dr Francis and she's amazing kind and gentle with my baby girl. Front staff is completely understanding and attentive not only to the kids but to the worried parents! Highly recommend! Finally found the perfect dentist for my littles! read lessToni Garcia11/03/2022I would rate them 10 stars if it was an option! Bellmead Kids Dental staff members are great with kids, and answered all of my... read moreI would rate them 10 stars if it was an option! Bellmead Kids Dental staff members are great with kids, and answered all of my son’s 20 questions during his exam. Two thumbs up! read lessChantelle Vines10/10/2022Absolutely THE best pediatric dentist office I’ve ever been in! The staff is stellar and so so good with kids! My granddaughter wants to go... read moreAbsolutely THE best pediatric dentist office I’ve ever been in! The staff is stellar and so so good with kids! My granddaughter wants to go back every day and she LOVES the dentist! Thank you Bellmead Kids Dentistry for being so incredibly perfect! read lessLeighAnn McMahan9/29/2022My daughters’ first loose tooth was giving her problems causing her cheeks and lips to swell. We are temporary staying in Waco due to work... read moreMy daughters’ first loose tooth was giving her problems causing her cheeks and lips to swell. We are temporary staying in Waco due to work and was afraid I wouldn’t be able to find a trustworthy Dentist near by. I thought I would just play it safe and was about to make a 6 hour drive back home to our family Dentist but I’m so glad I didn’t! The whole team was very professional examining and providing with solutions by priority. The Doctors did an outstanding work. Thank you for taking care of my daughter and her dental care! read lessShereyda Silva9/22/2022
- Took my eleven month grandson first visit of many to come. The staff is awesome and his dentist Mrs Susan is so sweet. I my... read moreTook my eleven month grandson first visit of many to come. The staff is awesome and his dentist Mrs Susan is so sweet. I my self never had such a great experience with any dentist in the past with my own kids or my self but these office and staff are super great. read lessAngeles Torres-Retana7/29/2022Extremely happy with our experience w/ Dr. Francis and staff. My 4yr old had treatment this morning and you would never know it, 100% his... read moreExtremely happy with our experience w/ Dr. Francis and staff. My 4yr old had treatment this morning and you would never know it, 100% his normal self. Staff is knowledgeable and most important-- kind. Thank you for treating both my kids so well. read lessLaura Solis7/26/2022My kids loved their visit! And the other staff members were so nice! They worked amazing with all 3 of my kiddos at the same... read moreMy kids loved their visit! And the other staff members were so nice! They worked amazing with all 3 of my kiddos at the same time ages 6, 3 and 1! My kids weren't scared at all! And the wait isn't long at all! Definitely recommend them! read lessBreanna Cotton7/19/2022Made a last min appointment while we where in town. The receptionist was very polite and informative. My girl Enjoy there visit w/ Dr.Francis. Thank you!Des the Family7/01/2022I feel very satisfy with Dr. Susan Francis and her team cleaning and working in my teenager kid and my 7 year old kid... read moreI feel very satisfy with Dr. Susan Francis and her team cleaning and working in my teenager kid and my 7 year old kid teeth's. I very highly recommend her for Dental visit. It's a very positive happy place. read lessMaria Salas6/30/2022The staff has always been helpful and welcoming every time we come to an Appointment.
I have been bringing my kids to this office for the... read moreThe staff has always been helpful and welcoming every time we come to an Appointment.
I have been bringing my kids to this office for the last 9 years( they are 14 and 10 now). I have seen new faces on the staff over the years, but the quality of the Job is always great.
Dr. Francis and associates always take the time with each patient to give them the best attention to their needs and send them home with a healthy ang great smile.
The office is about 35 min. from where we live, but I never had the intentions to change my kids to a closer office because
Bellmead kids Dentistry is worth the drive when you see those happy faces at home nd wanting to go back for the next appointment, thanks to the great job they do.
Thank you!!!!! to all the staff for the great work you do every day 😃😉 read lessCarolina Castillo6/16/2022I’ve been going here for the past 6 yrs and I love it. My son love coming here. They make you feel comfortable. My son... read moreI’ve been going here for the past 6 yrs and I love it. My son love coming here. They make you feel comfortable. My son was scared of the dentist and now he so comfortable since we’ve been coming here read lessShemeika M.6/14/2022So wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out... read moreSo wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out and were all so sweet to him. read lessHolly Christian12/13/2018