Reviews
What people are saying:
At Bellmead Kids Dentistry, we enjoy reading about your experience with our pediatric dentist because we want to make sure that your family always has a positive experience. If you are new to our practice, we welcome you to check out our patient reviews about Dr. Susan Francis and her professional staff. If you would like to leave your own review, we would love to hear from you! We are always working hard to make sure that you enjoy visiting our pediatric dental practice in Waco, Texas.
Families love visiting Bellmead Kids Dentistry because we conveniently offer both pediatric dentistry and preventive dental care at our office. Take a look at the reviews below to see how our team provided comfortable, preventive dental services for infants, children, and teenagers in order to improve the health of their smiles. Call our pediatric dentist in Waco, Texas, today if you also want to leave a review for our office.
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So wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out... read moreSo wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out and were all so sweet to him. read less
Holly Christian12/13/2018We have been so pleased with the quality care given as well as the pleasant and friendly staff. We see everyone being treated with... read moreWe have been so pleased with the quality care given as well as the pleasant and friendly staff. We see everyone being treated with kindness and respect.
Bellmead Dentistry is a great choice for kids! read lessShirley Schrank12/11/2018The best kids dentist I've ever been to. They are always polite and very good with kids. I thought my youngest... Who is 2... ... read moreThe best kids dentist I've ever been to. They are always polite and very good with kids. I thought my youngest... Who is 2... would be difficult but they were patient and very friendly that she did as they asked. I would recommend them to all my friends and family. read less
Cynthia Garcia12/04/2018I love bringing both my grandkids there the people there are so very nice. They know how to treat their patients . Dr. Frances is... read moreI love bringing both my grandkids there the people there are so very nice. They know how to treat their patients . Dr. Frances is a very loving dentist I would not go to any other dentist. I give a five star. read less
Carolyn Ellis1/16/2021The best dentist ever! Very nice place all the staff is very nice, my little one got some work done on her teeth’s she... read moreThe best dentist ever! Very nice place all the staff is very nice, my little one got some work done on her teeth’s she loved it, we loved how they treat us all the time we go, they give you all the information that you need to know. Wish I could know about this place before is the best place where you can take your kids ❤️ Y’all are the best read less
Brenda Ayala12/18/2020Great staff! I stress bringing my child to a dentist due to his nerves, but this place was amazing! I will go no other place... read moreGreat staff! I stress bringing my child to a dentist due to his nerves, but this place was amazing! I will go no other place after today. From walk in to walk out, 100% satisfied. Great work guys! read less
chelsea mcadams12/18/2020First of all, this is the CUTEST dentist office I have ever seen. It is decorated so fun and full of good hygiene health reminders... read moreFirst of all, this is the CUTEST dentist office I have ever seen. It is decorated so fun and full of good hygiene health reminders for the kiddos. It’s amazing. Secondly, my son had to get some work done and I appreciated how well the staff explained everything and set expectations on how the appointments would go, checked my insurance and very thorough about details of the treatment plan. Front office staff were very kind. (BUT I will say, this is not the place for you if you want your child to be coddled. The dentist is very blunt and straightforward, and while not cold or rude, definitely not going to be sugary sweet to your kids. She’s clearly there to work on teeth. For us, that worked great...others may find it a bit off putting.) We will definitely continue to go there! read less
Lisa Jones11/29/2020I've ALWAYS had an awesome experience taking my kids, I'm on kid number 4 that goes now too. The staff there is beyond excellent and... read moreI've ALWAYS had an awesome experience taking my kids, I'm on kid number 4 that goes now too. The staff there is beyond excellent and I enjoy all, ESPECIALLY Ms. Tina...she's been the most delightful one I've encountered since going. She's got such an uplifting spirit that draws you in. Even though I drive 30 miles out of my way to take my kids, but it's well worth it. I definitely RECOMMEND to all I meet looking for a kids dentist. Thank you all for your awesome service, you guys rock...😊😊😊 read less
April Pruitt11/19/2020 -
My 6 year old son had to get a crown today and it was a perfect experience. Dr. Frances and her staff are so gentle... read moreMy 6 year old son had to get a crown today and it was a perfect experience. Dr. Frances and her staff are so gentle and great with my son. Dr. Frances even describes noises that the drills and suction makes as kid friendly sounds (motorcycles, engine, etc.) to make sure he wasn't frightened by them. We drive 30 minutes to get there and I would drive further if I had to to get the care that Bellmead Kid's Dentistry gives. read less
Julie Emmons10/29/2020They did an amazing job with my 2 boys. I was so impressed with their work and kindness.. you don’t get that kind of service... read moreThey did an amazing job with my 2 boys. I was so impressed with their work and kindness.. you don’t get that kind of service these days! I highly recommend. read less
TheTop 8s10/23/2020I have been taking my daughter here since she was 1 year old and she is 13 now! We love Dr. Francis and her whole... read moreI have been taking my daughter here since she was 1 year old and she is 13 now! We love Dr. Francis and her whole staff! They have always been very friendly, upbeat and professional. I would not take my daughter anywhere else!! read less
Kari Daniel10/16/2020They did a great job we were here in Texas for a few months and would not be back to our home state. My 2yr... read moreThey did a great job we were here in Texas for a few months and would not be back to our home state. My 2yr old developed a abses and needed to be seen. After contacting our dentist at home we were told that the tooth would need to come out and it could not wait till we got back to our home state. Bellmead was able to see us right away even though we were not regular patients. They agreed that the tooth needed to come out. They were also able to take it out the tooth the same day. Bellmead told me everything I needed to know and what my options were. I was not lost in transition and I knew what was going on. We were also a self pay as our insurance was not accepted out of state. We were given the prices to all our options. This is nice because sometimes the prices start to add up and all I need to know is how much I owe for each procedure. Everyone was very kind and understanding and spoke to my child on her level. I would highly recommend Bellmead kids dentistry for anyone looking for a pediatric dentistry. read less
Kimberly Mcgee10/07/2020As a new first time mother I was very nervous about bringing my daughter to the dentist. From the moment I called to set up... read moreAs a new first time mother I was very nervous about bringing my daughter to the dentist. From the moment I called to set up the appointment I felt very welcomed. Tina (I think was her name) walked me through step by step on how to change the dentists on my daughters Medicaid plan. She made the process stress free & super EASY. I then had to push the appointment back a couple of hours , which was no problem they still squeezed my daughter in. Then when I got to the office I was overwhelmed with paper work & had a 9 month old in my arms. The kind receptionist (didn’t get her name) held my daughter for me so I could get the paper work done. She was very friendly and welcoming to me and my babygirl. Then when the hygienist came in to brush my daughters teeth, she was very gentle , very patient with my daughter. She also explained thing in a level I could understand. Dr. Francis came in and was also very kind & patient with my 9 month old. The staff is very friendly & VERY welcoming. I highly recommend this place. Especially to first time mothers as well! read less
Bianca Enriquez10/01/2020The staff are very friendly and always has a smile on their face. They laugh and make the kids and parents feel comfortable. The service... read moreThe staff are very friendly and always has a smile on their face. They laugh and make the kids and parents feel comfortable. The service they provide is excellent. I would definitely recommend Bellmead Kids Dentistry to provide all your kids dental needs! read less
Lashunda Driver9/29/2020They are really good and fast. Very good at calming down children, they are also good at explaining complicated stuff. Their rooms are a little... read moreThey are really good and fast. Very good at calming down children, they are also good at explaining complicated stuff. Their rooms are a little small but very clean. read less
Grace Rangel9/25/2020I found that as we move through this Covid-19 pandemic, with all it’s precautions in place that this was an enjoyable experience with the staff... read moreI found that as we move through this Covid-19 pandemic, with all it’s precautions in place that this was an enjoyable experience with the staff doing all they could to make this smooth and pleasing. read less
Jackie Baker9/24/2020 -
The staff was very friendly! They did great work on my 8month old and 9 yr old!
Desirae James9/17/2020Great service even with social distancing guidelines.
Clifford Thorpe9/11/2020My kids are normally terrified of the dentist but since we’ve been coming to doctor Francis they haven been fine
Kayla Barron9/05/2020My kids are normally terrified of the dentist but since we’ve been coming to doctor Francis they haven been fine
Kayla Barron9/05/2020We love you guys so much! My babies actually LOVE going to the dentist. That says EVERYTHING!!!
Sondra Jones8/29/2020We absolutely love this place. Great attention with safety precautions for the family. The members are kind and courteous. Thank You. BKD Team👍
Ed Merino8/29/2020Very friendly staff very easy to schedule my son had an emergency dental problem and they got him right in i would highly recommend them... read moreVery friendly staff very easy to schedule my son had an emergency dental problem and they got him right in i would highly recommend them for your children's dental needs very satisfied with the way we was welcomed!! read less
Angie Shelton8/26/2020As always kind and wonderful service and beautiful staff member. My children have gone here since they where 3and 5 and now they r Sophomore... read moreAs always kind and wonderful service and beautiful staff member. My children have gone here since they where 3and 5 and now they r Sophomore and Senior I truly love this place. Everyone is alway warm and friendly. Thank you to Ms. Tina and other staff members keep doing what you do. This is a great place and I love Dr. Frances. Check them out if you need a great place to go. Bellmead Kid’s Dentistry . read less
Dottie Brown8/21/2020 -
Very friendly and understanding staff, being a single mom is very hard when unexpected costs and issues come up and they made me feel valued!... read moreVery friendly and understanding staff, being a single mom is very hard when unexpected costs and issues come up and they made me feel valued! They kept my 2 year old calm and happy for a couple hours while we were in, it was fantastic!! read less
vanessa harper8/19/2020We love Dr. Francis and all her staff! Excellent dentistry and customer service! We love the remodel, too! So refreshing and cute! And we really... read moreWe love Dr. Francis and all her staff! Excellent dentistry and customer service! We love the remodel, too! So refreshing and cute! And we really appreciated all the extra caution, steps, and procedures to ensure everyones saftey during the pandemic! read less
Susan Sims8/06/2020Took all 4 of my kids and they were amazing! They took great care of us. Very patient with my children (7, 6, 5 and... read moreTook all 4 of my kids and they were amazing! They took great care of us. Very patient with my children (7, 6, 5 and 10 months). I wish I would have found them sooner. I would highly recommend them to anyone with kids. read less
Tena Marie7/22/2020Highly recommended Dr. Susan Francis and her awesome staff! They made my daughter feel comfortable during her cleaning and during her first x-ray's. They do... read moreHighly recommended Dr. Susan Francis and her awesome staff! They made my daughter feel comfortable during her cleaning and during her first x-ray's. They do a very good job at explaining the procedures that they are gonna do. read less
Sandra Espinal7/08/2020We love Bellmead Kids and Dr Francis. From the first person you speak to, to the last, they are genuinely kind with customer service that... read moreWe love Bellmead Kids and Dr Francis. From the first person you speak to, to the last, they are genuinely kind with customer service that goes above and beyond. My oldest son (now 12) has ALWAYS had severe anxiety when seeing the dentist until this doctor and her staff. They have a way of putting kids at ease and I truly believe that is God given. I am SO thankful that we found Dr Francis.
If you’re in need of a pediatric dentist, you won’t find one better anywhere. Be sure and tell Lisa at the front desk that the Hill Family says hello. 🙂 They couldn’t have found anyone better for her position. Lisa is our favorite part of every visit. She is ALWAYS, always, always positively RADIANT. Her heart absolutely shines and we couldn’t speak highly enough of her!! read lessAmanda Hill6/30/2020All of the staff was super friendly and made my kids feel comfortable about their dental cleanings and procedures. They also do an excellent job... read moreAll of the staff was super friendly and made my kids feel comfortable about their dental cleanings and procedures. They also do an excellent job at their services they provide. You're not just a number to them, they remember you even from just calling in one time. I'm so glad I found Dr. Francis' office, they make you feel like family! read less
Rudy N Tessa Cordova6/27/2020The staff is friendly and absolutely wonderful. I was nervous as to how my daughter would act but they were so kind and caring that... read moreThe staff is friendly and absolutely wonderful. I was nervous as to how my daughter would act but they were so kind and caring that the visit went so smoothly. These ladies are heaven sent ❤ 🤗🤗 read less
Montana Daniel6/13/2020Kids Dentistry is the best in the area! My family and I are always greeted with a smile upon arrival, the atmosphere is very warm... read moreKids Dentistry is the best in the area! My family and I are always greeted with a smile upon arrival, the atmosphere is very warm and inviting, and Dr. Francis and her staff goes above and beyond to meet my children’s dental needs. Dr. Francis has a weekend line for dental emergencies and has returned my call within the hour to meet the needs of my son. I refer many of my student’s families when they are in search of a dentist or even families who are unable to get their child’s dental needs met in a timely manner. Kids Dentistry is my number one pick for pediatric dental care!!! read less
Charlnise Alfaro6/11/2020 -
Love Dr Francis! She is the best and her staff is very friendly too! Especially the receptionist Lisa I believe is her name at the... read moreLove Dr Francis! She is the best and her staff is very friendly too! Especially the receptionist Lisa I believe is her name at the front. My boys have been coming to her since they were 2 and now are teens. They refuse to go anywhere else . We drive 30plus miles because they know what they are doing and how to do it! ❤️ read less
aballard84 .6/09/2020Love Dr Francis! She is the best and her staff is very friendly too! Especially the receptionist Lisa I believe is her name at the... read moreLove Dr Francis! She is the best and her staff is very friendly too! Especially the receptionist Lisa I believe is her name at the front. My boys have been coming to her since they were 2 and now are teens. They refuse to go anywhere else . We drive 30plus miles because they know what they are doing and how to do it! ❤️ read less
aballard846/09/2020I like the staff there.
They are all very professional and friendly.
They are always ready to help with your needs.Trini Carbajal5/28/2020The staff is very welcoming absolutely amazing experience. They are going above and beyond with the steps they are taking to keep everyone safe at... read moreThe staff is very welcoming absolutely amazing experience. They are going above and beyond with the steps they are taking to keep everyone safe at this time. Hardly no wait time i waited in my car for 5 mins they came out brought us in and took us right to the room. They got us in and out big plus when you have a little one that cant sit still and loves to explore. Thank you Bellmead Kids Dentistry. read less
Tracy Cruz5/16/2020My son has been going here since the age of three. They did his caps at the time and now my son is 13. The... read moreMy son has been going here since the age of three. They did his caps at the time and now my son is 13. The staff is really nice and I love Dr. Francis!!! I would recommend Bellmead Dentistry to anyone. Great place for your kids first appointment and last. 👍🏽 read less
Erica Thomas4/24/2020Everyone always makes us feel welcomed they are all so friendly. My children, all ten always look forward to going in for their cleanings. Everyone... read moreEveryone always makes us feel welcomed they are all so friendly. My children, all ten always look forward to going in for their cleanings. Everyone is so patient with them and make them feel comfortable , they explain everything they are doing and answer all their many questions. We Love Dr. Frances and her Staff.
The Whitworth’s read lessNina Whitworth3/20/2020The dentist and staff here are very nice and caring. We have been patients here for almost 15 years. My kids only see... read moreThe dentist and staff here are very nice and caring. We have been patients here for almost 15 years. My kids only see this awesome crew for their dental needs. read less
Sasha Cantrell3/12/2020Always a good experience with Dr Francis. My son said he is so glad he has a great dentist like her. Also slowly working through... read moreAlways a good experience with Dr Francis. My son said he is so glad he has a great dentist like her. Also slowly working through some dental fears with my daughter and they have helped so much! She is no longer terrified of dental appointments and cavity free! read less
Lacy Shaffer3/10/2020
BRINGING BEAUTIFUL SMILES TO LIFE!
