Reviews
What people are saying:
At Bellmead Kids Dentistry, we enjoy reading about your experience with our pediatric dentist because we want to make sure that your family always has a positive experience. If you are new to our practice, we welcome you to check out our patient reviews about Dr. Susan Francis and her professional staff. If you would like to leave your own review, we would love to hear from you! We are always working hard to make sure that you enjoy visiting our pediatric dental practice in Waco, Texas.
Families love visiting Bellmead Kids Dentistry because we conveniently offer both pediatric dentistry and preventive dental care at our office. Take a look at the reviews below to see how our team provided comfortable, preventive dental services for infants, children, and teenagers in order to improve the health of their smiles. Call our pediatric dentist in Waco, Texas, today if you also want to leave a review for our office.
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So wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out... read moreSo wonderful! Our son was hit in the mouth on the playground at school. They got us in the same day to check him out and were all so sweet to him. read less
Holly Christian12/13/2018We have been so pleased with the quality care given as well as the pleasant and friendly staff. We see everyone being treated with... read moreWe have been so pleased with the quality care given as well as the pleasant and friendly staff. We see everyone being treated with kindness and respect.
Bellmead Dentistry is a great choice for kids! read lessShirley Schrank12/11/2018The best kids dentist I've ever been to. They are always polite and very good with kids. I thought my youngest... Who is 2... ... read moreThe best kids dentist I've ever been to. They are always polite and very good with kids. I thought my youngest... Who is 2... would be difficult but they were patient and very friendly that she did as they asked. I would recommend them to all my friends and family. read less
Cynthia Garcia12/04/2018I've been taking my kids to Dr.Francis since 2006...I really like her and I love the employees here... they are all so nice... the Girls... read moreI've been taking my kids to Dr.Francis since 2006...I really like her and I love the employees here... they are all so nice... the Girls that clean the teeth are the Best!!!! The inside is decorated really cute. read less
Erica Markum4/27/2022My child fell on his face and knocked out a tooth. Dr Francis was able to see him immediately although he is not a patient... read moreMy child fell on his face and knocked out a tooth. Dr Francis was able to see him immediately although he is not a patient of hers (his normal dentist was closed). The dr and staff was incredibly nice and helpful and took great care of my child. read less
KN4/19/2022Love this place! My baby been coming here since she was 6 months which now she's 13 years old. Now my 1 year is coming... read moreLove this place! My baby been coming here since she was 6 months which now she's 13 years old. Now my 1 year is coming here too. They always work around my schedule. read less
Eloisa Ortiz4/15/2022My son was so nervous about going to the dentist for the first time and it was such a good experience for both of us!... read moreMy son was so nervous about going to the dentist for the first time and it was such a good experience for both of us! As we went back to the exam room he was crying to go home, but the dentist came in and he was so calm while she chatted with him and brushed his teeth. He and I were both surprised at how fast and easy it was, but I still felt like they gave him thorough care. We will definitely be going back to this office for future visits. read less
Kelly Pacheco3/05/2022The team is always nice. They go above and beyond to help you get the desired appointment time, as well as make sure that your... read moreThe team is always nice. They go above and beyond to help you get the desired appointment time, as well as make sure that your child is comfortable. I love them! read less
Mom Boss2/24/2022 -
All the staff was excellent and so friendly to my two children and I. They made the visit to the Denise pleasurable for my kids.... read moreAll the staff was excellent and so friendly to my two children and I. They made the visit to the Denise pleasurable for my kids. Thank you very much for your compassionate personality and friendly smiles at our appt. We couldn’t be more happier read less
Cheryl Busby2/17/2022All the staff was excellent and so friendly to my two children and I. They made the visit to the Denise pleasurable for my kids.... read moreAll the staff was excellent and so friendly to my two children and I. They made the visit to the Denise pleasurable for my kids. Thank you very much for your compassionate personality and friendly smiles at our appt. We couldn’t be more happier read less
Cheryl Lee2/17/2022Everyone is friendly and professional! They always make my son feel comfortable while getting his teeth cleaned. Highly recommend this dentist office!
Becky Mcadams2/12/2022Such a wonderful first visit!! Everyone made my 7 year old so comfortable and excited about her teeth!! Cant wait to go back!!
Lindsey Azevedo2/08/2022Wonderful service! My daughter does not like the dentist and everyone there went above and beyond to make sure she was comfortable and understood what... read moreWonderful service! My daughter does not like the dentist and everyone there went above and beyond to make sure she was comfortable and understood what exactly they were doing! I am hopeful that next time she will do even better since she feels more trustworthy after that appt! read less
Stephanie Courtney2/03/2022I brought my daughter here after having a not so great experience with a different pediatric dentist. This office exceeded my expectations and made us... read moreI brought my daughter here after having a not so great experience with a different pediatric dentist. This office exceeded my expectations and made us feel comfortable and confident with our decision to have them work on her teeth. They were wonderful to my daughter and answered all my questions and concerns. Their pricing is also very fair in my opinion which was a huge bonus. I really can’t say enough great things about this place. read less
Life With Kat1/27/2022Zoe had a great time there this Morning. Thank you for giving them the best Dentist experience!
Mara See1/06/2022So satisfied with the visit! 2nd visit and quick/easy visit! I have an almost 3 year old and he does so well! Great staff!
Horror Princess11/23/2021 -
My daughter is 4 and her teeth were bothering her so I called there office and they got her in same day. They were all... read moreMy daughter is 4 and her teeth were bothering her so I called there office and they got her in same day. They were all wonderful with her and she liked them alot. She has been to 5 other dentist in the past and this is the best experience we ever had. Thank you so much for seeing her and getting her teeth fixed. I will recommend them to every parent. read less
Stacy Mckinley11/06/2021You are all great!! We have come to your office for 17 years. We will miss you and the staff.
Marian Hoaglan11/03/2021I've ALWAYS had an awesome experience taking my kids, I'm on kid number 4 that goes now too. The staff there is beyond excellent and... read moreI've ALWAYS had an awesome experience taking my kids, I'm on kid number 4 that goes now too. The staff there is beyond excellent and I enjoy all. Even though I drive 30 miles out of my way to take my kids, but it's well worth it. I definitely RECOMMEND to all I meet looking for a kids dentist. Thank you all for your awesome service, you guys rock...??? read less
April Pruitt11/02/2021My daughter went in for a check up & cleaning today, it was her first time here. She loved it, she was so excited! They... read moreMy daughter went in for a check up & cleaning today, it was her first time here. She loved it, she was so excited! They treated us nice & the ladies we're patient with my daughter. It’s a big relief finding a good dentist for my daughters, we travel a lot so we have gone to many dentists. I would really recommend this dentist for your little ones 🙂 read less
Ariana Rivas10/16/2021My girls love going to the dentist! All of the staff were so great & helpful. Definitely found the place for my girls!!
Evelyn Martinez10/12/2021My 3yr old grandson had his first dental appointment today. It was the BEST experience! The staff was attentive and super friendly. ... read moreMy 3yr old grandson had his first dental appointment today. It was the BEST experience! The staff was attentive and super friendly. They took their time and made it the best experience for him. The waiting room and all the rooms were colorful and inviting. They took the time to explain to him everything they were doing and answered his questions. He is already asking when he can go back! read less
Misty Lowrey10/09/2021The staff was very friendly! They did great work on my 2 kids! Even when my 1 yr old was screaming and crying due to... read moreThe staff was very friendly! They did great work on my 2 kids! Even when my 1 yr old was screaming and crying due to she was tired and hadn't had her nap yet they calmly dealt with her and made it quick so we could go and she could take a nap! The lady even held her for me so I could do paperwork and being 7 months pregnant that was a lot of help!!! They definitely deserve the 5 star rating I gave them ? read less
Desirae James9/24/2021The up-grade has really brought the place out. The children love being in the waiting room. Bright colors bring Bright smiles!!! We have been a... read moreThe up-grade has really brought the place out. The children love being in the waiting room. Bright colors bring Bright smiles!!! We have been a customer for 9yrs now. The staff is always friendly and respectful!!
Update: 8/31/2020 I have since moved my youngest to the clinic. She also loves it. The staff is extremely nice and practicing safety measures.
Update:7/25/2021. They are still the friendliest staff around town! They have recently transferred to paperless,I love it!
I hope the get an app soon !! Both of my kids love it!!
Update: 9/7/21
There is no place like Bellmead Dental !! It’s always a delight talking to Mrs.Brittney and Mrs.Amanda!! read lessLoo Chappell9/08/2021 -
I enjoyed the atmosphere of the office, staff was phenomenal, made my son's first visit better than I expected. He is so uncomfortable with people... read moreI enjoyed the atmosphere of the office, staff was phenomenal, made my son's first visit better than I expected. He is so uncomfortable with people in his mouth, I knew he'd be a handful. They were pro's patient and quick. read less
Bibi S8/30/2021Their bedside manner is the best, very attentive. They make sure to give you very thorough information on any procedures needed or recommended. I especially... read moreTheir bedside manner is the best, very attentive. They make sure to give you very thorough information on any procedures needed or recommended. I especially love the fact that we are not seeing a different dentist at every appointment! read less
leyla galaviz8/13/2021The up-grade has really brought the place out. The children love being in the waiting room. Bright colors bring Bright smiles!!! We have been a... read moreThe up-grade has really brought the place out. The children love being in the waiting room. Bright colors bring Bright smiles!!! We have been a customer for 9yrs now. The staff is always friendly and respectful!!
Update: 8/31/2020 I have since moved my youngest to the clinic. She also loves it. The staff is extremely nice and practicing safety measures.
Update:7/25/2021. They are still the friendliest staff around town! They have recently transferred to paperless,I love it!
I hope the get an app soon !! Both of my kids love it!! read lessLoo Chappell7/27/2021My daughter had a visit today and as always it was amazing. The staff is always helpful, polite and courteous. The place is so inviting... read moreMy daughter had a visit today and as always it was amazing. The staff is always helpful, polite and courteous. The place is so inviting and above all I love the music they have playing. KLove is my favorite station. Thank you to the whole staff for making this visit great as always. read less
Rosa Araujo7/23/2021Our experience today was awesome! The environment was very relaxed and professional. Dr. Francis was very patient and thorough. All staff was very friendly and... read moreOur experience today was awesome! The environment was very relaxed and professional. Dr. Francis was very patient and thorough. All staff was very friendly and helpful. We will certainly be returning. read less
Amanda Pustejovsky7/21/2021My experience that I've had at Bellmead Kids Dentistry has been great. Especially for my daughter's wellbeing. The staff there are so sweet and caring... read moreMy experience that I've had at Bellmead Kids Dentistry has been great. Especially for my daughter's wellbeing. The staff there are so sweet and caring about their patients all the time. And the staff will let you know about any concerns at any time. I never had complaints about anything. I really love this place, especially for daughter's concern. I would recommend anyone to go to this dentist. They're really nice people. I not just saying that, for real. Please, if anyone reads this, look into it. read less
Debbie Padilla7/17/2021We called yesterday to see if they were accepting new patients. We got an appointment for this morning. My son had never had a problem... read moreWe called yesterday to see if they were accepting new patients. We got an appointment for this morning. My son had never had a problem with going to a dentist. Last year was a bad experience. We were told he so many thing wrong with his teeth. Well thanks to the wonderful staff here We found out he didn't need all that work. Just some cleaning. The way they interacted with my son was awesome. Thank-you all so much. read less
Victoria Bost7/15/2021Friendly staff! Also feel like they truly want to help my child have the best oral health, and not out to get every penny they... read moreFriendly staff! Also feel like they truly want to help my child have the best oral health, and not out to get every penny they can from me. From the very first visit, they have been very transparent about what my cost would be. This was my first good experience with a Waco area dentist.
Now to the part that matters most... My daughter needed quite a bit if dental work over several visits, not only did they do great work, but the made my young child feel comfortable every step of the way. She was able to ask real questions like "Will it hurt, and what are you going to do?" Without getting generic answers. I was informed and made comfortable, and so was my child. At our second appointment, outside of nervous butterflies, my child was comfortable with the staff, and ready to walk through the process even though she knew it might hurt. That for me was huge, they treated my 8 year old with respect, and did not sweep her concerns under the carpet with a "It will only hurt for a minute speech" but instead faced them head on and helped her feel informed/ heard and therefore ready to face the task ahead. I recommend Bellmead Kids Dentistry 10 out of 10. read lessCharity Lenz7/02/2021 -
The staff was very nice and the exam thorough. Must be why they're booked months out. Nonetheless, they had me on a list for a... read moreThe staff was very nice and the exam thorough. Must be why they're booked months out. Nonetheless, they had me on a list for a certain day and we're able to get me in sooner.
My boyfriend's daughter went up until she was 18 and she was sad she couldn't go there any more.
5/5 recommend read lessJIID6/29/2021On our vacation from South Carolina, my son’s filling fell out. I Googled pediatric dentists, called this office and was able to get an appointment... read moreOn our vacation from South Carolina, my son’s filling fell out. I Googled pediatric dentists, called this office and was able to get an appointment right away. They took us in, gave us all the options, and had my son out of pain in no time! So appreciative of the kindness and service we were provided. The office is a welcoming environment-so cute-and everyone is super friendly! Would recommend them to anyone! read less
Jennifer Ringo6/17/2021Our first time here and we had a great experience. Dentist are patient and kind, lobby is clean, fun and vibrant. I'm glad I made... read moreOur first time here and we had a great experience. Dentist are patient and kind, lobby is clean, fun and vibrant. I'm glad I made the choice to come here read less
K5/27/2021Very nice staff! Prompt service! Dr. Francis explains things very well! Love the hygienist, she was very sweet!
Mari Mia!5/25/2021EVERYONE IS STILL GREAT. THE. SERVICE. THE COMPLETE STAFF. I Didn't NO. MS. Tina WAS NO LONGER THERE. ... read moreEVERYONE IS STILL GREAT. THE. SERVICE. THE COMPLETE STAFF. I Didn't NO. MS. Tina WAS NO LONGER THERE. YOU ARE TRULY MISSED MS. TINA. MS. SUSAN
IS AWESOME. PAIN FREE CLINIC. ANYONE LOOKING. FOR A DENTIST FOR THEIR CHILDREN. MS
SUSAN L IS THE PLACE TO GO. YOUR CHILDREN WILL BE COMPLETELY AT EASE. MY 3 KIDS LOVE IT. NEVER HEARD ONE COMPLAINT FROM THEM ABOUT GOING TO THE DENTIST. 1-10. I GIVE A 10.
5 STARS ALL THE WAY read lessWanda Cross5/21/2021I have now found a place I felt so comfortable for my child to be a part of! Our first experience was so wonderful &... read moreI have now found a place I felt so comfortable for my child to be a part of! Our first experience was so wonderful & they were so accommodating, & our second visit was even better! The staff is super friendly & sweet, & Dr. Susan Francis is amazing at what she does. Thank you! read less
Adriana Jimenez5/20/2021Staff is very professional. Love the hygienist and the front desk staff especially. The actual dentist is a bit rude when it comes to undermining... read moreStaff is very professional. Love the hygienist and the front desk staff especially. The actual dentist is a bit rude when it comes to undermining you with your children but is good at her job. Everything else is 5 stars from me and all of my children. read less
Annalysia Brown5/08/2021The staff is exceptionally considerate and accommodating. This is the first time I have seen children of any age look forward to a dentist appointment.... read moreThe staff is exceptionally considerate and accommodating. This is the first time I have seen children of any age look forward to a dentist appointment. They always do an exceptional job with my 6, 14, and 17 year old. The assistants are comforting and efficient for all ages, and the dentist has helped my daughter through several major issues. Highly recommended. read less
Scarlett Towery4/09/2021
BRINGING BEAUTIFUL SMILES TO LIFE!
